Basic Upload Tool not working? Try this first.


If the Basic Upload tool is not working, please download Google Chrome and then install this plugin.

Step 1--

Access the page to add the plugin by clicking here.

Step 2--

Click "Add to Chrome."



Step 3--

Confirm that you want to "Add Extension."


Step 4--

Restart your browser and try the Basic Upload tool again.


If this did not resolve your Basic Upload Tool's issue please contact [email protected] for further help.  Our other support article found here will help us to effectively troubleshoot other Basic Uploader issues.

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